Business Communication MCQ

1. Communication is derived from a Latin word “Communis” which means

A. community

B. share

C. common

D. marxist

Answer: –

B. share

2. Communication starts with:

A. message

B. sender

C. channel

D. feedback

Answer: –

B. sender

3. The number of key elements in the communication process is :

A. five

B. six

C. seven

D. four

Answer: –

C. seven

4. The two broad areas of communication are:

A. oral and written communication

B. verbal and written communication

C. verbal and non-verbal communication

D. oral and non-verbal communication

Answer: –

B. verbal and written communication

5. Which of the following are examples of oral communication?

A. meetings, memos and presentations

B. meetings, memos and performance reviews

C. meetings, presentations and performance reviews

D. reports, presentations and performance reviews

Answer: –

C. meetings, presentations and performance reviews

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6. Which of the following are examples of written communication?

A. letters and voicemail

B. reports and email

C. circulars and voicemail

D. presentations and email

Answer: –

B. reports and email

7. All the following are external stakeholders of an organization, except:

A. media

B. government

C. suppliers

D. shareholders

Answer: –

D. shareholders

8. Functional coordination is one important reason for communicating with:

A. superiors

B. peers

C. subordinates

D. employees’ unions

Answer: –

B. peers

9. Communication with superiors involves:

A. problem solving

B. disciplinary matters

C. welfare aspects

D. public relations

Answer: –

A. problem solving

10. Listening has been identified as one of the “seven habits of highly effective
people” by :

A. lundsteen

B. stephen covey

C. lee iacocca

D. tom peters

Answer: –

B. stephen covey

Also Read :-

business communication chapter 2 multiple choice

( Best 250+ ) Business Communication MCQ

Business Communication MCQ