Consumer Protection Act MCQs With Answers

11 As per section 2(1)(c) of Consumer Protection Act 1986, “complaint” means any allegation in writing made by a complain¬ant that a trader or service provider has charged for the goods or service a price in excess of the price (a) fixed by or under any law for the time being in force (b) displayed on the goods or any package containing such goods (c) displayed on the price list exhibited by him (d) agreed between the parties; Codes:

A (a), (b) & (c)

B (a), (c) & (d)

C (a), (b) & (d)

D (a), (b), (c) & (d)

12 As per Section 2(1)(a) of Consumer Protection Act 1986, ‘appropriate laboratory’ means a laboratory or organisation (i) recognised by the Central Government (ii) recognised by a State Government (iii) financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defect Codes:

A (i) & (ii)

B (ii) & (iii)

C (i) & (iii)

D (i), (ii) & (iii)

13 As per section 2(1)(nnn) of Consumer Protection Act 1986, ‘restrictive trade practice’ include (i) delay beyond the period agreed to by a trader in supply of goods or in providing the services which has led to rise in the price (ii) any trade practice which requires a consumer to buy, hire or avail of any goods or services as condition precedent to buying, hiring or availing of other goods or services Codes:

A (i) Only

B (ii) Only

C Both (i) & (ii)

D None of the above

14 Which Section of the Consumer Protection Act 1986 define “spurious goods and services” as such goods and services which are claimed to be genuine but they are actually not so

A Section 2(1) (oo)

B Section 2(2) (p)

C Section 2(1) (ao)

D Section 2(1) (po)

15 Which Section of the Consumer Protection Act 1986 states about ‘the Central Consumer Protection Council’.

A Section 7

B Section 2

C Section 5

D Section 4

16 Which Section of the Consumer Protection Act 1986 states about the objects of the Consumer Protection Councils

A Section 5

B Section 11

C Section 6

D Section 9

17 Which of the following are the objects of the Consumer Protection Councils (i) the right to be protected against the marketing of goods and services which are hazardous to life and property (ii) the right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumer against unfair trade practices (iii) the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of con¬sumers (iv) the right to consumer education Codes:

A (i), (ii) & (iv)

B (i), (ii) & (iii)

C (i), (iii) & (iv)

D (i), (ii), (iii) & (iv)

18 Which section of the Consumer Protection Act 1986 states about ‘the State Consumer Protection Councils’

A Section 7

B Section 6

C Section 5

D Section 8

19 Who shall be the Chairman of the State Consumer Protection Councils

A The Minister in charge of consumer affairs in the Central Government

B The Minister in charge of consumer affairs in the State Government

C The Chief Minister of the State

D The Governor of the State

20 The Central Council shall convene at least ………….. meeting in every year.

A Two

B One

C Three

D There is no such condition