Consumer Protection Act MCQs With Answers
Question 21.
A District Forum has jurisdiction to entertain a consumer complaint involving product value:
(a) Up to ₹ 20 lakh
(b) Up to ₹ 10 lakh
(c) Between ₹ 20 lakh and ₹ 1 crore
(d) Above ₹ 1 crore
Question 22.
___ mark is used for electrical products.
(a) ISI
(b) FPO
(c) ISO
(d) Agmark
Question 23.
___ is one of the redressal agencies for redressing consumer grievances.
(a) COPRA
(b) State Commission
(c) Consumer Organisation
(d) None of these
Question 24.
A complaint can be filed against ___ who adopt(s) unfair trade practices.
(a) Trader only
(b) Manufacturer only
(c) Trader and Manufacturer
(d) Consumer
Question 25.
Right to ___ is a right to be protected against products which are hazardous to life or health.
(a) Information
(b) Safety
(c) Seek Redressal
(d) Consumer Education
Question 26.
___ means any person who buys any goods for personal use or hires or avails of any services for a consideration.
(a) Consumer
(b) Manufacturer
(c) Trader
(d) Service Provider
Question 27.
___ implies safeguard against anti-consumer trade practices of producers and traders.
(a) Consumer Protection
(b) Redressal Forum
(c) National Commission
(d) None of these
Question 28.
In case a consumer is not satisfied with the order passed in the State Commission, he can further make an appeal in the National Commission within a time period of
(a) 10 days
(b) 20 days
(c) 30 days
(d) 45 days
Question 29.
Which of the following statements is not true with regard to the National Commission?
(a) It consists of a President and at least five other members, one of whom should be a woman.
(b) The members are appointed by the Central Government.
(c) A complaint can be made to the National Commission when the value of the goods or services in question, along with the compensation claimed, exceeds ₹1 crore.
(d) Where the aggrieved party was not satisfied with the order of the National Commission, the case can be taken to the Supreme Court of India.
Question 30.
Which of the following statements is not true with regard to the District Forum?
(a) It consists of a President and three other members, one of whom should be a woman.
(b) The members are appointed by the District Government.
(c) A complaint can be made to the appropriate District Forum when the value of the goods or services in question, along with the compensation claimed, does not exceed ?10 lakhs.
(d) All of the above
Business Environment BEST MCQs With Answers