Consumer Protection Act MCQs With Answers
Question 11
Rights of consumer are protected under ___________
(a) Consumer protection 1986
(b) Consumer protection 1990
(c) Consumer protection 1982
(d) Consumer protection 1991
Question 12
The consumer has the right to get compensation against unfair trade practices under right to
(a) Right to choose
(b) Right to seek redressal
(c) Right to safety
(d) Right to safety
Question 13
Which of the following are the ways and means of consumer protection?
(a) Self-regulation by the business
(b) Business associations
(c) Government
(d) All of the above
Question 14
______ is the standardized mark on jewellery
(a) ISI
(b) FPO
(c) Hallmark
(d) CERC
Question 15
_______ are made to hear complaints of the value less than 5 lakhs.
(a) Consumer forum at district level
(b) State commission
(c) National commission
(d) None of the above
Question 16
Which of the following is not an organization working for consumer protection?
(a) Consumer VOICE
(b) Consumer forum
(c) The bureau of Indian standard
(d) Consumer utility & trust society
Question 17.
Which one of the following is not a reason for importance of consumer protection from the point of view of consumers?
(a) Consumer ignorance
(b) Consumer apathy
(c) Consumer exploitation
(d) Unorganised consumers
Question 18.
From the point of view of business, which one of the following is a reason because of which consumer protection is important?
(a) Dynamic environment
(b) Fast technological development
(c) Government intervention
(d) Competitive market
Question 19.
Which one of the following is not a consumer right?
(a) Right to safety
(b) Right to seek redressal
(c) Right to get discount
(d) Right to be heard
Question 20.
In which year did Consumer Protection Act come into existence?
(a) 1986
(b) 1999
(c) 1991
(d) 1976
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