Business Communication MCQs Objective Questions And Answers
Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors.
41. Most often, the teacher – student communication is :
(1) Spurious (2) Critical 3) Utilitarian (4) Confrontational
42. In a classroom, a communicator’s trust level is determined by :
(1) the use of hyperbole (2) the change of voice level
(3) the use of abstract concepts 4) eye contact
43. Effectiveness of communication can be traced from which of the following ?
(a) Attitude surveys
(b) Performance records
(c) Students attendance
(d) Selection of communication channel
Select the correct answer from the codes given below:
(1) (a), (b), (c) and (d)
2) (a), (b) and (c)
(3) (b), (c) and (d)
(4) (a), (b) and (d)
Answer: (2)
44. Assertion (A) : Formal communication tends to be fast and flexible.
Reason (R) : Formal communication is a systematic and orderly flow of information.
(1) Both (A) and (R) are correct and (R) is correct explanation of (A)
(2) Both (A) and (R) are correct, but (R) is not correct explanation of (A)
(3) (A) is correct but, (R) is false
4) (A) is false but, (R) is correct
Answer: (4)
45. Which of the following are the characteristic features of communication ?
(a) Communication involves exchange of ideas, facts and opinions.
(b) Communication involves both information and understanding.
(c) Communication is a continuous process.
(d) Communication is a circular process.
Select the correct answer from the codes given below :
(1) (a), (b) and (c)
(2) (a), (b) and (d)
(3) (b), (c) and (d)
4) (a), (b), (c) and (d)
Answer: (4)
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46. The term ‘grapevine’ is also known as :
(1) Downward communication
2) Informal communication
(3) Upward communication
(4) Horizontal communication
Answer: (2)
47. Which of the following is not a principle of effective communication ?
(1) Persuasive and convincing dialogue
(2) Participation of the audience
3) One-way transfer of information
(4) Strategic use of grapevine
Answer: (3)
48. In communication, the language is :
(1) The verbal code (2) Intrapersonal
(3) The symbolic code (4) The non-verbal code
Answer: (1)
49. When academicians are called to deliver lecture or presentation to an audience on certain topics or a set of topics of educational nature, it is called
(A) Training Program B) Seminar
(C) Workshop (D) Symposium
Answer: (B)
50. Media is known as
(A) First Estate (C) Third Estate
(B) Second Estate D) Fourth Estate
Answer: (C)
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