Business Communication MCQs Objective Questions And Answers
Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors.
31. Identify the important element a teacher has to take cognizance of while addressing students in a classroom.
(1) Avoidance of proximity
2) Voice modulation
(3) Repetitive pause
(4) Fixed posture
Answer: (2)
32. What are the barriers to effective communication ?
1) Moralising, being judgemental and comments of consolation.
(2) Dialogue, summary and self-review.
(3) Use of simple words, cool reaction and defensive attitude.
(4) Personal statements, eye contact and simple narration.
Answer: (1)
33. The choice of communication partners is influenced by factors of
1) Proximity, utility, loneliness
(2) Utility, secrecy, dissonance
(3) Secrecy, dissonance, deception
(4) Dissimilarity, dissonance, deviance
Answer: (1)
34. As a teacher, select the best option to ensure your effective presence in the classroom.
(1) Use of peer command
(2) Making aggressive statements
3) Adoption of well-established posture
(4) Being authoritarian
35. Every communicator has to experience
(1) Manipulated emotions
2) Anticipatory excitement
(3) The issue of homophiles
(4) Status dislocation
Answer: (2)
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36. The main objectives of student evaluation of teachers are :
(a) To gather information about student weaknc
(b) To make teachers take teaching seriously.
(c) To help teachers adopt innovative methods of leaching.
(d) To identify the areas of further improvement in teacher traits.
Identify the correct answer from the codes given below :
(1) (a) and (b) only (2) (b), (c) and (d) only
3) (a), (b) and (c) only (4) (a) only
Answer: (3)
37. Using the central point of the classroom communication as the beginning of a dynamic pattern of ideas is referred to as :
(1) Systemisation (2) Problem – orientation
(3) Idea protocol 4) Mind mapping
Answer: (4)
38. Aspects of the voice, other than the speech are known as :
(1) Physical language (2) Personal language
3) Para language (4) Delivery language
Answer: (3)
39. Every type of communication is affected by its :
(1) Reception (2) Transmission (3) Non-regulation 4) Context
Answer: (4)
40. Attitudes, actions and appearances in the context of classroom communication are considered as :
(1) Verbal 2) Non-verbal (3) Impersonal (4) Irrational
Answer: (2)
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