Business Communication MCQs Objective Questions And Answers
Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors.
21. Based on November 2017 Exam The classroom communication should essentially be :
Answer: (2)
22. A good communicator begins his/her presentation with a :
(1) Complex question
(2) Non-sequitur
(3) Repetitive phrase
(4) Ice-breaker
Answer: (4)
23. In a classroom, the probability of message reception can be enhanced by :
(1) Establishing a viewpoint
(2) Exposing the ignorance of students
(3) Increasing the information load
(4) Using high decibel audio tools
Answer: (1)
Effective communication pre-supposes
(1) Non-alignment
(2) Domination
(3) Passivity
(4) Understanding
Answer: (4)
25. When verbal and non-verbal messages are contradictory, it is said that most people believe in
(1) indeterminate messages
(2) verbal messages
(3) non-verbal messages
(4) aggressive messages
Answer: (3)
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26. The typical feature of an information-rich classroom lecture is in the nature of being
(1) Sedentary
(2) Staggered
(3) Factual
(4) Sectoral
Answer: (3)
27. Expressive communication is driven by
(1) Passive aggression
(2) Encoder’s personality characteristics
(3) External clues
(4) Encoder-decoder contract
Answer: (4)
28. Positive classroom communication leads to
(1) Coercion
(2) Submission
(3) Confrontation
(4) Persuasion
Answer: (4)
29. Classroom communication is the basis of
(1) Social identity
(2) External inanities
(3) Biased passivity
(4) Group aggression
Answer: (1)
30. Imagine you are working in an educational institution where people are of equal status. Which method of communication is best suited and normally employed in such a context ?
(1) Horizonatal Communication
(2) Vertical communication
(3) Corporate communication
(4) Cross communication
Answer: (1)
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