BUSINESS COMMUNICATION-I MCQ
Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors. This Business Communication-I MCQ help you to understand topic.
21. Sales presentations are designed and delivered with a view to
a. Inform about the products.
b. Build goodwill.
c. Persuade the prospective buyers.
Answer:- a. Inform about the products.
22. Multinational corporation with global operations employ people from
a. Western countries.
b. Developed countries.
c. Different countries.
Answer:- c. Different countries.
23. Ability to communicate effectively
a. is inborn
b. can be developed
c. cannot be developed
Answer:- b. can be developed
24. Grapevine is a kind of ____ communication.
a. lateral
b. formal
c. informal
Answer:- c. informal
25. To excel in group discussion, it is important to develop
a. listening skills
b. interactive skills
c. speaking skills
Answer:- b. interactive skills
26. The difference between a memo and letter is in the
a. tone and style
b. message
c. addressee
Answer:- c. addressee
27. The live telecast of budget and the analysis that follows in an example of
a. Teleconferencing
b. Videoconferencing
c. news broadcasting
Answer:-
28. Upward flow aid downward flow of messages constitute
a. Vertical Communication
b. Horizontal Communication
c. Diagonal Communication
Answer:- a. Vertical Communication
29. The first and foremost objective of any communication is
a. To Inform
b. To Motivate
c. To facilitate decision-making
Answer:- a. To Inform
30. For successful presentation, the first stage is
a. Taking control of the audience
b. Exercising self-control
c. Preparation of the material
Answer:- c. Preparation of the material
