Business Communication MCQs Objective Questions And Answers
Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors.
1-The following is (are) non-verbal communication
- Facial expression
- Appearance
- Posture
- All of the above
(Answer: d)
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2-The handshake that conveys confidence is
- Limp
- Firm
- Loose
- Double
(Answer: b)
3-Communication is the task of imparting ________
- Training
- Information
- Knowledge
- Message
(Answer: b)
4-The whole concept of achieving success begins with how you ______
- Behave
- Think
- Work
- All of the above
(Answer: d)
5-Match the following
A. Pressures | 1. Visualize future |
B. Keen foresight | 2. Limited vision |
C. Vision | 3. Positive growth |
D. Positive changes | 4. Power of imagination |
The correct Answerwer is
- A-2, B-4, C-1, D-3
- A-4, B-2, C-1, D-3
- A-2, B-4, C-3, D-1
- A-2, B-1, C-4, D-3
(Answer: a)
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6-The trump card during _______ should be brought out at the crucial moment.
- Interview
- Negotiation
- Training
- Purchasing
(Answer: b)
7-The following is the permanent records for business
- Business letters
- Ledgers
- Production reports
- All of the above
(Answer: a)
8-Body of a letter is divided into ________ parts.
- 1
- 2
- 3
- 4
(Answer: c)
9-As per Newman and Summer Communication is the Exchange of
- Facts
- Opinion
- Emotions
- All of the above
(Answer: d)
10- The ________ body of the presentation should be broken into short and clear units
- Main
- Middle
- Upper
- Lower
(Answer: a)
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